DISPUTE RESOLUTION
Differences of opinion between and within businesses are as old as Time itself and unavoidable wherever people interact, but when a difference of opinion escalates into a dispute it is essential for the wellbeing of the business to find a swift and cost-effective resolution of that dispute. With a proven track record of success, MWP Enterprises can help you achieve that resolution before it escalates out of control.
Our Client had completed a large construction project in Singapore over a year ago for a contract value in excess of SGD4,000,000.
The Main Contractor had refused to pay our Client the balance claimed of SGD265,000 or return their “on demand” Performance Bond for SGD408,000, disputing our Client’s entitlement to payment for additional work done and seeking to levy contra-charges of nearly SGD150,000.
Furthermore, the Main Contractor was demanding that our Client enter into an onerous Warranty to the Owner which the Main Contractor had agreed to give without our Client’s agreement.
The contract files were with our Client’s staff in Singapore; the Contract Director of the Main Contractor was in Australia.
Communicating by email and telephone from the UK, MWP Enterprises Limited was able to overcome the time differences and negotiate payment for the additional work AND reduce the contra-charges by over SGD90,000. Over a period of some four months we obtained a series of payments for our Client totalling almost SGD241,000 and the return of the “on demand” performance bond.
We were also able to devise an elegant and innovative solution to the vexed issue of the onerous Warranty to the satisfaction of the Owner, the Main Contractor and our Client.
Our Client owned a small recruitment business but freely admitted that he had (quite understandably ! ) let a number of matters slide at the time of the birth of his youngest son.
He approached MWP Enterprises Limited to look at a couple of disputed invoices some nine months old with a view to either writing-off the debts or taking the companies concerned to Court. We investigated each dispute carefully and then contacted each customer to find out why they had refused to pay at the time.
Having established the facts of each dispute we were able to re-open both cases and eventually achieve a mutually acceptable settlement of each claim without the need to go to Court, thereby saving all concerned a great deal of time, trouble and expense which would have been out of all proportion to the comparatively small sums involved.